GENERAL RETURNS POLICY

If for some reason you are not satisfied with the items purchased from Wovenwood Interiors, items may be returned within 14 days of purchase for a refund, exchange or store credit. Merchandise will only be accepted if it is in its original condition and packaging.

All items must be unused and in new condition with any tags still attached. Returns that are damaged, soiled, or altered may not be accepted and refused for return.

All shipping charges are non-refundable and all return shipping costs are the responsibility of the customer. We recommend returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. Please allow 7 days from the time of receipt for your return to be processed.

Due to the vintage nature of our Found products, they may contain blemishes, wear, or imperfections, which gives each piece its one-of-a-kind appeal. Our prices are a reflection of the condition of each item, so please consider this when making your purchase. 

Any custom orders, sale items, furniture, FOUND pieces, artwork, books, lighting and candles are final sale.

DAMAGED GOODS

We take every precaution to ensure your order arrives to you safely, however in rare instances damages do occur.  Please notify us within 48 hours of any damage or defect so our team can provide effective and prompt solutions.  For large furniture deliveries handled by a third-party carrier, we ask that you fully inspect the packaging and note any signs of wear and tear before signing the BOL. Please do not accept the item if there are obvious signs of damage and contact us immediately. Furniture that is refused at delivery for reasons beyond transit damages or factory defects will be issued a store credit for the item only. The customer will incur a 15% restocking fee and will be responsible for any additional shipping costs related to returning the product. Shipping and handling charges will only be returned to the customer if we are unable to provide repair or replacement to items damaged in transit or by factory defect. 

Start a Return.