Standard Shipping Costs 

Shipping costs are automatically calculated based on your delivery address at checkout.  All decor and smaller items are delivered via parcel post.  We aim to ship all orders within 1-2 business days and you will receive updates on both shipping and delivery once your order has been placed.  

Furniture & Bulky Items
For an estimated freight quote for furniture or bulky orders, please email us at hello@wovenwood.com.au or use the Freight Quote button located on the relevant product pages.  Freight costs are valid for 30 days from the time of quoting. 

Furniture Delivery and Freight

Standard order processing time for furniture and bulky orders is 3 – 7 business days. Please allow an additional 7- 10 business days for delivery. 

By placing an order for such goods, you agree that your details, such as name, contact number and delivery address can be passed to our designated couriers.  All deliveries will require a signature to ensure the parcel arrives in the hands of the correct person.

We do not deliver on weekends or public holidays.  

Drop Ship Items

Drop ship items are shipped directly from our vendors.  These items include but are not limited to: 

• Furniture
• Lighting
• Rugs 
• Bedding 

These items are final sale and non-returnable unless defective.  If your order contains both in stock and drop ship items, you will receive multiple shipments.  Please note that drop ship items may have longer production and lead times.  

Made to Order Items

Made to order items will ship together after production is completed.  Production times lines vary for MTO and details can be found on the individual product pages.  

Order Pick Up

You are welcome to skip shipping costs and pick up your order from the Wovenwood Warehouse.  Regular pick up hours are Tuesday - Friday 10am - 2pm however if picking up larger items or furniture, we encourage you to email us in advance at hello@wovenwood.com.au so we can have your order ready for you.  We are also happy to arrange an appointment for pick up outside normal hours on weekends.  

International Orders 

For questions regarding international orders, please contact us at hello@wovenwood.com.au.